ARE YOU MAKING THE MOST OF YOUR CUSTOMERS?
It may have taken you a long time and a lot of hard work to get your customers on board, but are you taking as much effort to keep them happy, so they will spend more with you, more regularly? Are your customers so delighted with your service that they bring you new business by talking about you to everyone they meet? If not, this workshop is for you!
Our Customer Mastery workshop has been developed for business owners, company directors and account managers who are responsible for ensuring excellent customer service and increasing revenues from repeat business. During this interactive 2.5 hour workshop, you’ll discover how to identify the customers you should be selling more to and how to do it, how to keep your great customers for longer and turn them into raving fans, who will give you referral, and how to keep in contact with your customers so you stay in the forefront of their minds.
You’ll leave the workshop with an action plan for success and great strategies and ideas for making the most of your customers.